Porter Services
The paid porter service is a service designed to provide baggage assistance to the passengers travelling through airports for a smooth and hands free experience.
Allow us to take care of your baggage!
Experience a smooth and hands-free travel with our paid porter service right from the drop off point at departures or at the designated baggage belt at arrival at Lucknow Airport .
or pre-booking of service or any queries write to us guestrelations.lko@adani.com.
Info Desk
Whether you're looking for airport information, flight information, travel-related query, or help with directions, our dedicated Information desks set at all airport touchpoints will get you quickly on your way.
The desk provides all the necessary help and support to passengers at all times which may include check-in, baggage processing, greeting arriving passengers, assisting passengers with reduced mobility, etc.
The information desk are manned by our Customer care executives who will ensure you are rendered any assistance you require. Incase you are unable to locate our customer care excutive please contact our 24X7 helpline service at +91 8188068811.
Time: 24 X 7
Terminal Location:
Terminal 3
Domestic Check-in Hall, 01 in SHA
Domestic Arrival - Near Belt No. - 07
Contact Details: T Ops Information shift Number +91 8188068811
Trolley Service
Baggage trolleys are essential amenities to passengers and therefore are made easily available at CCISA. You can find them at all significant touchpoints like baggage reclaim belts, arrivals, departures, etc. The trolleys can be taken up to flight check-in, parking areas, or bus/taxi station access points. However, trolleys are not permitted beyond the security check area, keeping in mind the safety and security of the passengers.
Time: 24 X 7
Terminal Location:
Terminal 3
Departure Forecourt - Near drop off points and Entry Vestibules
Arrivals - Near Baggage reclaim area
Contact Details: T Ops Information shift Number +91 8188068811
Service Offerings and Inclusions
₹ 500.0
International Departures
- Warm welcome by dedicated porter at pre-decided curbside (airport car park, drop-off zone) meeting point.
- Baggage assistance (upto 3 check-in bags per porter) till the designated check-in counters.
₹ 300.0
Domestic Departures
- Warm welcome by dedicated porter at pre-decided curbside (airport car park, drop-off zone) meeting point.
- Baggage assistance (upto 3 check-in bags per porter) till the designated check-in counters.
₹ 300.0
Domestic Arrivals
- Warm welcome by dedicated porter at the designated baggage belt/ carousel.
- Baggage assistance (max. 3 check-in bags per porter) till the receiving party/ car parking area.
- Retrieval of baggage from the baggage belt.
- Assistance with airline formalities for left luggage/lost luggage.