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Disclaimer
Only terminal 2 is operational
Covid Related
In view of the guidelines published by MoCA order no. 29017/14/2020-DT dated 10.05.2022 and DGCA order no. 4/1/ 2020-IR dated 08.06.2022 there has to be strict compliance of COVID-19 protocols at Airport and Inside the aircraft. Passengers must wear a facemask at all times during the travel.
Frequent announcements are made to ensure that passengers are wearing facemask and following COVID protocols.
Frequent sanitization is being carried out across the terminal. In addition, sanitizer dispensers are placed at prominent locations in the terminal.
Please note in case the passenger violates COVID protocols or refuses to wear mask even after repeated warnings,
- Passenger without a facemask will not be permitted to enter the terminal. CISF personnel deployed at the entrance of the Airport will ensure that no one is allowed to enter the Airport without wearing a mask.
- At the airport, he/ she can be fined as per the State Law and he/ she may be handed over to Security Agencies for dealing with the matter as per the applicable law on the subject.
- Before departure- He/ she can be deboarded.
- During the course of the flight such passenger may be treated as “Unruly Passenger” and procedure in respect of handling such unruly passenger shall be followed by the concerned airline.
Passengers are advised to wear facemask properly and continue to wear the mask throughout the journey inside the aircraft.
Yes, there is a Covid-19 (RT-PCR) testing facility available for All Domestic Arriving and Departing Passengers .
Valid ID proof such as Aadhar Card and Passport is a must. No costing of RTPCR for Domestic passenger.
Payment via cash and digital mode available.
Yes
COVID-19 Testing facility details:
- Location - International arrival near aerobridge 12
- Number of Registration Counters – one (Number will increase in case passengers increase or 2 Percent rider is extended)
- Number of sampling booths – one (Number will increase in case passengers increase or 2 Percent rider is extended)
- Name of Designated COVID 19 testing Laboratory – Mahatma Gandhi Hospital - ICMR approved and NABL accredited lab
- Sample processing Capacity of the lab / 24hr –4000 samples / 24hrs - can be augmented if required
arogya Setu app is a tracking app. It is designed to track users that may have the coronavirus infection thereby enabling its registered users to be notified, traced and suitably supported. It also functions as an indicator of whether or not a user has been infected or likely to be infected. It is not mandatory but highly recommended/advisable for everyone including personnel working at the airport and passengers, to have the Aarogya Setu app installed on their mobile before entering the airport premises.
Passengers with Red display on Aarogya Setu app are advised not to travel and to maintain complete isolation to mitigating any possibility of spread of COVID-19.
All international travellers coming from flights originating from United Kingdom, Europe and South Africa with connecting flights have to take a mandatory RT-PCR test on arrival at Jaipur International Airport and can only travel after the confirmation of negative test. They are then requested to follow the state issued guidelines as per the final destination.
All other international travellers coming from flights originating from Europe and the Middle East (other than those in flights originating from Brazil, South Africa and the United Kingdom) have to take mandatory RT-PCR test on arrival at Jaipur International Airport and can take the connecting flight on the basis of the receipt of the test undertaken.
JAI has taken various precautionary measures for the safety of its personnel and passengers to prevent COVID-19 spread including:
Thermal screening of all passengers and staff;
Availability of hand sanitizers at all touch points;
Pre-planned seating arrangements in all areas to ensure social distancing
Regular sanitization of assets at all touch points;
Ensuring strict compliance of social distancing norms by the passengers and staff to minimize direct contact;
Pre-planned seating arrangements in all areas to ensure social distancing
Arrangement for proper disposing of used masks, face shields, gloves and PPEs etc.
There is no need of RTPCR test in healthy individuals undertaking inter state domestic travel .
At The Airport
There are in 02 Terminals -
Please arrive at least 2 hours prior to departure of your domestic flights and 4 hours prior to departure for your international flights.
o In the Airport terminal there is Jio wifi network that gives you access to the Internet free for 1 hour. It requires a valid Indian mobile number to access it. You may also purchase a Wi-Fi network access for high speed after your free access is over.
Smoking is permitted only in the designated smoking zones located at SHA [Security Hold Area] in the ground and the first floor.
All terminals are open 24x7.
If you lose something on board the aircraft, in the terminal or in the airline coaches, then please fill the service form on lost and found page on the website or contact lost & found centre located at the terminal.The counter is located at the arrivals level or at the departure level
If you find something, you can handover it to the employees at the Lost and Found counter.
There are no FOREX counter at the airport now. However, there are ATMs provided by different banks.
Parents of unaccompanied minors need to contact respective airlines for the handover procedure before check in. There is a procedure to be followed for Unaccompanied Minor (UNMR) OR young passenger (YP)
An unaccompanied minor is a child without the presence of a legal guardian. This term is used in immigration law and in airline policies. The specific definition varies from country to country and from airline to airline. Please check with the airline for further information
Yes, there are three Baby care rooms available at the Airport equipped with changing facilities and other basic hygiene amenities.
Yes, Airport offers barrier free access for passengers. There are reserved parking slots, ramps & special rest rooms for passengers with special needs. In addition, wheelchairs are available at the departure ramp of the airport. Customer Service Executives at the airport assist and guide you during the journey. For further assistance, you are requested to contact your respective airline or the Airport Terminal Managers.
In most cases it is safe for women, with a normal pregnancy, to travel by air. However, a fitness certificate (certifying that the pregnant lady is fit to travel by Air) is required by the concerned doctor. Women above 32 weeks pregnancy are not allowed to travel by air. For further information please contact your respective airline.
Passengers holding a valid ticket to travel within the next 24 hours can access the visitors lounge at Terminal. Please note that visitor entry to terminals and lounges may be restricted without prior notice due to security or operational reasons.
Yes, only international passengers can buy items from the duty-free shops. Passport is mandatory for Duty free purchase.
Medicines in limited quantities which are necessary or appropriate for the passenger during the journey, may be carried. For larger quantities a doctor’s prescription is mandatory. Please get in touch with the respective airline for more information.
Please Email your Feedback to feedback.jai@adani.com
Baggage
At present we do NOT have any Cloak Room/Left Luggage Room Facility at JAI Airport.
You can only take small quantities of liquids in your hand luggage. There is a total ban on hazardous substances. Each airline has a definite guideline with regards to baggage. Kindly contact your airline for all questions related to carry on and or check in baggage.
You can take up to 15kg of checking bag without any extra charge. Each airline has a defined guideline with regards to baggage. Kindly contact your airline for all questions related to carry on and or check in baggage.
Most airlines allow passengers with disabilities to take their wheelchairs with them. However, you should inform the airline about this when you book your ticket. If you have a battery-powered wheelchair, the battery must be disconnected, and the battery terminals prevented from short-circuiting when you check the wheelchair in. You should report first of all to the check-in desk at the airport.
Getting to and From Airport
At present there is NO public transport available for the Airport from the city, however the airport is well connected with regards to Prepaid Taxi Service, OLA & UBER and Auto services.
The drop and pickup zone are available in front of the terminal on the departure as well as arrivals. These can be used to pick up or drop off passengers free of charge. However, there is a charge for parking the vehicle in the parking zone.
Car Rentals Taxis and Parking
You could use any of the following options:
- Hire a car from the car rental counters
- Hire a radio taxi from Meru or Easy Cabs
- Public bus service
- Prepaid Taxis.
The Cars can be pre-booked through the App based Cab operators and other facilities available at the airport.
You can't reserve a parking space, but the Airport offers a car park guarantee for the lowest-priced car parks.
No shuttle bus service available currently
You can use any kind of digital payments as well as cash payments.
Yes, you will get a parking receipt when you park your vehicle.
Travelling With Children
No, one has to follow the procedure of UNM or YP prescribed by the policy depending on the airline that person is travelling.
There are baby changing facilities on every level of the terminal in the public area and the security area
The minimum age for children travelling alone varies between 5 and 16, depending on the airline. Please get in touch with the airline for more information.
You can take medicines and special food, such as baby food, which you will need during the flight, in your hand luggage. You may have to provide accompanying documentation.
Checking In and Security Checkpoint
- Anyone who would like to enter the secure area must go through a security check. This means that pregnant women also have to pass through the scanner at the security check.
- The following is information on the pass-through metal detectors: The metal detectors generate a low-frequency magnetic field to detect metal. The electromagnetic field that is generated is comparable to common household devices or other electronic devices.
- The radiation is harmless
