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At The Airport
There are in 02 Terminals (T1 & T2)
Please arrive at least 2 hours prior to departure of your domestic flights and 3 hours prior to departure for your international flights.
In the Airport terminal there is an Airport Wi-Fi network available that gives you access to the Internet free for 120 minutes.
Smoking is only permitted in the designated areas at the smoking zone for both domestic and international passengers
terminals are open 24x7
If you lose something on board the aircraft, in the terminal or in the airport coaches, then please fill the service form on lost and found page on the website or contact lost & found centre located in the terminal.
If you find something, you can handover it to the employees at the Lost and Found counter.
Yes, there is money transfer or currency exchange outlet at the Airport. There are ATMs provided by different banks as well.
ATM is available inside the International terminal (South Indian Bank). Near the check-in area.
Parents of unaccompanied minors need to contact respective airlines for the handover procedure before check in. There is a procedure to be followed for Unaccompanied Minor (UNMR) OR young passenger (YP)
An unaccompanied minor is a child without the presence of a legal guardian. This term is used in immigration law and in airline policies. The specific definition varies from country to country and from airline to airline. Please check with the airline for further information
An unaccompanied minor is a child without the presence of a legal guardian. This term is used in immigration law and in airline policies. The specific definition varies from country to country and from airline to airline. Please check with the airline for further information
Yes, there are Baby care rooms available at both the terminals equipped with changing facilities and other basic hygiene amenities.
Yes, the airport offers barrier free access for passengers. There are reserved parking slots, ramps & special rest rooms for passengers with special needs. In addition, wheelchairs are available at the departure ramp. Customer service executives at the airport assist and guide you during the journey. For further assistance, you are requested to contact your respective airline or the Airport Terminal Managers.
In most cases it is safe for women, with a normal pregnancy, to travel by air. However, a fitness certificate (certifying that the pregnant lady is fit to travel by Air) is required by the concerned doctor. Women above 32 weeks pregnancy are not allowed to travel by air. For further information please contact your respective airline.
Passengers holding a valid ticket to travel within the next 24 hours can access the visitors lounge at both Terminal. Please note that visitor entry to terminals and lounges may be restricted without prior notice due to security or operational reasons
Passengers holding a valid ticket to travel within the next 24 hours can access the visitors lounge at Terminal XX. Please note that visitor entry to terminals and lounges may be restricted without prior notice due to security or operational reasons
Yes, only international passengers can buy items from the duty-free shops. Passport is mandatory for Duty free purchase.
Medicines in limited quantities which are necessary or appropriate for the guest during the journey, may be carried. For larger quantities a doctor’s prescription is mandatory. Please get in touch with the respective airline for more information.
Please Note Liquids, Aerosols and Gels of 100 ml quantity only are permissible to be carried on person due to Security reasons.
The new facility will be avail shortly
Please Email your Feedback to Feedback.trv@adani.com
Covid Related
In view of the guidelines published by MoCA order no. 29017/14/2020-DT dated 10.05.2022 and DGCA order no. 4/1/ 2020-IR dated 08.06.2022 there has to be strict compliance of COVID-19 protocols at Airport and Inside the aircraft. Passengers must wear a facemask at all times during the travel.
Frequent announcements are made to ensure that passengers are wearing facemask and following COVID protocols.
Frequent sanitization is being carried out across the terminal. In addition, sanitizer dispensers are placed at prominent locations in the terminal.
Please note in case the passenger violates COVID protocols or refuses to wear mask even after repeated warnings,
- Passenger without a facemask will not be permitted to enter the terminal. CISF personnel deployed at the entrance of the Airport will ensure that no one is allowed to enter the Airport without wearing a mask.
- At the airport, he/ she can be fined as per the State Law and he/ she may be handed over to Security Agencies for dealing with the matter as per the applicable law on the subject.
- Before departure- He/ she can be deboarded.
- During the course of the flight such passenger may be treated as “Unruly Passenger” and procedure in respect of handling such unruly passenger shall be followed by the concerned airline.
Passengers are advised to wear facemask properly and continue to wear the mask throughout the journey inside the aircraft.
As per current guidelines, this testing facility is only for international arrival passengers.
Valid ID proof such as Aadhar Card and Passport is a must Amount charged for the test is Rs. XXX (as per the rate fixed by the government).
Payment via cash and digital mode available.
As per current guidelines only 2% of passengers per flight will be randomly tested upon international arrival with free of cost. If such passengers found to be symptomatic or tested positive, shall be managed as per laid down standard protocol.
COVID-19 Testing facility details:
- Location Arrival hall near Gate A1
- Number of registration counters 01
- Number of sampling booths 02
- Name of lab : Micro Health Laboratory
- Capacity : 1000 per day
As per current guidelines, Aarogya Setu app is not mandatory to be installed during the travel.
TRV has taken various precautionary measures for the safety of its personnel and passengers to prevent COVID-19 spread including:
- Thermal screening of all international arrival passengers and staff;
- Availability of hand sanitizers at all touch points;
- Regular sanitization of assets at all touch points;
- Ensuring strict compliance towards guidelines provided by competent authority.
- Arrangement for proper disposing of used masks, face shields, gloves and PPEs etc.
As per current guidelines only 2% of passengers per flight will be randomly tested upon international arrival with free of cost. If such passengers found to be symptomatic or tested positive, shall be managed as per laid down standard protocol.
As per current guidelines, this testing facility is only for international arrival passengers.
Baggage
At present we do NOT have any Cloak Room/Left Luggage Room Facility at TRV Airport.
You can only take small quantities of liquids in your hand luggage. There is a total ban on hazardous substances. Each airline has a definite guideline with regards to baggage. Kindly contact your airline for all questions related to carry on and or check in baggage.
Yes, there are multiple shops available at the Airport where you can buy bags and suitcases.
Each airline has a defined guideline with regards to baggage. Kindly contact your respective airline for the questions related to carry on and or check in baggage.
Most airlines allow passengers with disabilities to take their wheelchairs with them. However, you should inform the airline about this when you book your ticket. If you have a battery-powered wheelchair, the battery must be disconnected, and the battery terminals prevented from short-circuiting when you check the wheelchair in. You should report first of all to the check-in desk at the airport.
Getting to and From Airport
Public transport available for pax convenience to commute from/ to the Airport and the city
The drop and pickup zone are available in front of the terminal on the departure as well as arrivals. These can be used to pick up or drop off passengers free of charge. However, there is a charge for parking the vehicle in the parking zone.
Car Rentals Taxis and Parking
Prepaid taxi facility is available both international and domestic terminal. Booking counter are the at the respective arrival terminals. It is been managed by local union associations.
You could use any of the following options:
- Hire a car from the car rental counters
- Hire a taxi from Public bus service Prepaid Taxis.
The Cars can be pre-booked through the App Based Car booking and other facilities available at the airport.
You can't reserve a parking space, but the Airport offers a car park guarantee for the lowest-priced car parks.
You can use any kind of digital payments as well as cash payments.
Yes, you will get a parking receipt when you park your vehicle.
Car park is located at both the terminals
Travelling With Children
No, one has to follow the procedure of UNM or YP prescribed by the policy depending on the airline that person is travelling.
There are baby changing facilities on *** level of the terminal
The minimum age for children travelling alone varies between 5 and 16, depending on the airline. Please get in touch with the airline for more information.
You can take medicines and special food, such as baby food, which you will need during the flight, in your hand luggage. You may have to provide accompanying documentation.
Security Checkpoint
- Anyone who would like to enter the secure area must go through a security check. This means that pregnant women also have to pass through the scanner at the security check.
- The following is information on the pass-through metal detectors: The metal detectors generate a low-frequency magnetic field to detect metal. The electromagnetic field that is generated is comparable to common household devices or other electronic devices.
- The radiation is harmless
TRV(Kerala) International Airport has established the following protected zones around aerodrome to protect the safety of aircraft against the hazardous effect of laser emitters:-
- Laser beam Free Flight Zones(LFFZ)
- Laser beam Critical Flight Zones(LCFZ)
- Laser beam Sensitive Flight Zones(LSFZ)
Flashing of the laser beams from the approach path of Thiruvananthapuram International Airport has been reported by the Aircraft Pilots and the hazard is on the rise in the district. Laser beams that hit the cockpit of the aircraft could be hazardous for flight safety as they will temporarily blind the pilot during the low flying phase of landing.
The use of laser lights has been rampant in the district during the festival season and also from venues of celebrations including the opening up of new shops. Many such activities were reported by the Pilots to the Air Traffic Control in recent times and the airport operator has approached Government of Kerala to issue a warning.
Should anybody come across such incidents, they are requested to contact the airport authorities at 8714601844
