Unlock A Seamless Airport Experience

The beta version of the DigiYatra App by Digi Yatra Foundation is currently available on the Google Play Store (for the Android platform). The DigiYatra application for iOS will be available on the Apple App Store soon.

The DigiYatra App by Digi Yatra Foundation is presently available on both Google Play Store (for Android platform) and App Store (for iOS platform).

All domestic passengers flying from CCSIA Terminal 2 for select flights can download the DigiYatra App by Digi Yatra Foundation and register for a seamless travel experience at the CCSIA.

DigiYatra technology facilitates passenger entry to the airport and the pre-security check area based on the Face Recognition System. This process significantly reduces processing time for passengers using DigiYatra.

The Digi Yatra facility enables passengers to link their travel and identity documents in advance, creating a facial scan that eliminates the need for them to show their boarding passes or identity cards upon arrival at the airport, during bag drop, or when proceeding for boarding.

To register on the DigiYatra application, please follow these steps:

• Download the DigiYatra App: Go to the Play Store (Android) and download the DigiYatra app.
• Registration: Register using your phone number with the OTP (One-Time Password) sent to your phone.
• Link Aadhaar Credentials: Link your Aadhaar credentials using Digi Locker.
• Digi Locker Registration: If you haven't already registered on Digi Locker with your Aadhaar, complete this step.
• Validate Identity: Take a selfie and validate it with your Aadhaar, then add necessary credentials.
• Vaccination Details (Optional): You can optionally add your vaccination details using the COWIN credentials, which include your phone number and OTP.
• Upload Boarding Pass: Before your flight, upload your boarding pass on the app. Ensure you have the boarding pass with you for scanning at the airport.
• Share Data: Share your credentials and boarding pass data with CCSIA (Chaudhary Charan Singh International Airport) for confirmation.

By following these steps, you'll be successfully registered on the DigiYatra platform.

Upon arriving at the airport, please follow these steps:

• Terminal Entry: Proceed to enter the terminal through the Departure Entry Gate, Terminal 2.
• Boarding Pass Scan: Have your boarding pass ready for scanning at the destined point.
• Facial Recognition: Look into the Facial Recognition System (FRS) camera installed at the Departure Entry Gate, Terminal 2.
• Validation: After the system validates your information, you will be granted entry into the airport.

Yes, Passengers who have not pre-registered on the Digi Yatra app, can register at Departure Entry Gate, Terminal 2 with assistance of DigiSathi and avail the benefits of DigiYatra on the day of travel. DigiSathi can be contacted at - +91-8188068811.

Once you arrive at the security check touch point, you will have to once again look into the FRS (Facial Recognition System) camera installed. The system will validate your travel itinerary. Post validation, passengers will be allowed to proceed for security clearance for boarding the aircraft.

If you need help with the DigiYatra App registration process or your journey at the airport, there are DigiSathi across touch points to assist. The DigiSathi would be in purple T-shirt with DigiSathi mentioned on the front and back side of the T-shirts.

You can avail a seamless travel experience via DigiYatra only if you are traveling domestically via Terminal 2, CCSIA.

Airport DigiSathi will be there to assist you through the entire journey at the airport. The on-ground team will assist you if there is a failure in bio metric verification process. In case of any emergencies, please reach out to – +91-8188068811.

For a hassle-free travel experience, passengers are advised to carry a physical boarding pass when travelling through the airport. They can also use CUSS machines at the airport for printing boarding passes. Mobile boarding passes are also accepted but physical boarding passes are recommended.

No, the Covid Vaccination Certificate is not a mandatory requirement for the DigiYatra process; however, we recommend that passengers follow the guidelines issued by the airlines and the Ministry of Health & Welfare.

No, the DigiYatra is only for Departing passengers at Terminal 2 of CCSIA.

Currently, passengers flying on select domestic sector flights departing from Terminal 2 of CCSIA have the privilege of availing the DigiYatra facility.